South Windsor Police Department
151 Sand Hill Road
South Windsor, CT  06074
(860) 644-2551
9-1-1 for Emergencies
Home     Town of South Windsor


Lieutenant Scott P. Custer
Support Services
(860) 648-6255

Discover Policing.Org


Updated July15, 2014

We will continue to accept applications and scores as needed via the C.P.C.A. tests administered via  The top scoring candidates from the CPCA exams will be notified about oral board examinations. Successful candidates will then continue on with the background investigation process. It is our intent to maintain a list of qualified candidates ready for future staffing needs and to fill seats as they become available in academy classes.   Check this webpage and for future updates and test times.

Police Officer

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Police Officer Vacancies:  4
The South Windsor Police Department is a proactive and progressive law enforcement agency with a focus on community policing and problem solving. The department offers paid training, a competitive salary and benefits package and a defined contribution retirement plan. Officers can work in numerous special assignments including Investigations, Traffic, Vice & Narcotics, Youth Services, and participate in various regional teams such as Metro Traffic Services, and the Capitol Region Emergency Services Team (SWAT-Negotiators-Dive).
 The Town of South Windsor is an equal opportunity employer.

Questions about eligibility may be directed to Lt. Scott P. Custer at

Eligible applicants must have a high school diploma or its equivalent, with a college degree preferred; possess a valid driver's license or the ability to obtain one by the time of appointment; have a good driving history; be at least 21 years of age at the time of appointment; have no criminal record.  Applicants must pass a battery of tests including written, physical agility, oral, polygraph, psychological and physical examinations as well as an extensive background investigation.  Successful applicants will have the opportunity to work with a progressive, community oriented police agency.  The South Windsor Police Department offers a competitive salary, comprehensive benefits and is an Equal Opportunity Employer. 

The hiring of a police officer is a multiple phase process.  Generally, it includes the following:
1. Application
2. Written Exam
3. Physical Assessment (CHIP)
4. Oral Interview Panel
5. Personal History Questionnaire
6. Polygraph Exam
7. Psychological Evaluation
8. Background Investigation
9. Physical Exam, Drug Screen, Cardiac Stress Test
10. Interview with Chief of Police

Note: Grooming Standards- Tattoos & Piercings:
The South Windsor Police Department does not permit facial piercings to be worn on duty and only female officers are permitted to wear 1 pair of small stud type earrings while on duty. 
Tattoos may not be visible while in uniform (this includes short sleeve uniform shirts, and shorts worn by Bike Officers.)  Tattoo covers, bandaging, cover-ups, etc. are not acceptable.

For more information contact Lt. Scott Custer at

The Town of South Windsor is an equal opportunity employer.

Community Service Officer - Public Safety Dispatcher Openings0 (Full Staff)


For more information contact Lt. Scott P. Custer by email at

Information about the job opening:
The Position: The position of Community Service Officer provides for a challenging and vital police-support role within the Town of South Windsor.  Community Service Officers perform a variety of non-hazardous police functions, allowing for the more efficient use of all personnel and an overall improvement of police services. The Town provides all necessary training consistent with the duties assigned to these officers.  Community Service Officers assigned to the dispatch function operate the central switchboard, radio communications equipment, computer terminals and do related work.  Dispatch staff receives requests for service via phone and in person; dispatch police, fire and medical resources as appropriate; transmits pertinent information to those units; keeps records of complaints and incidents and work extensively with computer aided dispatch programs and other computer databases.
  Community Service Officers bid shifts and by seniority and this position requires the ability to work rotating shifts with varying days off.  Applicants must be available to work any of the three shift assignments, which includes working weekends and holidays. 
 Dispatchers work a 40 hour work week with varying days off.  Please note that the eight dispatchers bid 14 week shift schedules by seniority. Shift assignments consist of Day, Evening, Midnight or Rotating.  The Rotating shift covers days off for the other dispatchers, therefore they work 2 day shifts, 2 evening shifts and 1 or 2 midnight shifts each week.   As a vital public safety position, it is required that we have minimum staffing of 2 dispatchers on duty, 24 hours a day, every day. 

The dispatch center is adjacent to the lobby and dispatcher handle all radio calls, 911 calls, routine calls and walk-in complaints.  They dispatch and maintain computerized records for Police, Fire and Medical incidents.  As the only department staffed 24 hours a day in South Windsor, our dispatchers facilitate communications among all town agencies after hours, including Pollution Control, Health Inspectors, Building Inspectors, Town Highway, etc.

Minimum Qualifications:  Eligible applicants must be a United States citizen, possess a high school diploma or its equivalent, have vision correctable to 20/20, possess a valid Connecticut driver’s license or the ability to obtain one by the time of appointment, have a good driving history and have no criminal record.  Applicants must possess normal hearing and speech and be able to follow written and oral instructions, and perform tasks using common sense and good judgment to make decisions in routine and emergency situations.  Successful candidates should have excellent communication skills and a high level of proficiency with computers and the ability to multi-task.

Selection Process:  Applicants must pass a battery of tests including written and audio simulation tests, a background investigation, and chief’s interview.  Successful applicants will have the opportunity to work with a progressive, community oriented police agency.  South Windsor offers a competitive salary and comprehensive benefits. 

Compensation: Community Service Officer salaries start at $48,534 (16 week training period pay rate paid at $39k) and employees receive health insurance, paid holidays and paid vacation time, as well as receiving town contributions to a 401(a) defined contribution retirement plan.

The Department: South Windsor Police Services prides itself on being a service oriented law enforcement agency.  The agency is deeply committed to maintaining a partnership with the community to provide the highest quality police services possible.  The department employs 43 sworn personnel, 3 civilian employees, and 11 full-time Community Service Officers.  Officers logged over 44,000 calls for service in 2012.

The Town: South Windsor covers 28.5 square miles and has approximately 25,000 residents.  It is located northeast of Hartford, offering suburban living in a rural atmosphere.  The development of the I-291 Corridor and the Buckland Gateway Zone will provide tremendous growth potential for the Town of South Windsor.

South Windsor has a Town Council/Town Manager form of government.  The Town Manager is the chief executive officer, reporting to a nine-member Town Council that is elected at large.

The Town of South Windsor is an equal opportunity employer.


Lt. Scott Custer
Support Services


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